Larry - La Verne, CA Renogy Solar Power MPPT Charge Controllers at Affordable Prices on Sale. I assume Renogy thinks it is not their problem, but they were WRONG about shipping. | Read 21-40 Reviews out of 23 Videos for related products. Home Solutions. Exclusions may apply See Details. Trust Renogy.com for all your solar power needs. Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Not impressed with Renogy tech support, though. However, I am finding that their customer service is pretty poor. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Andrews.s2 started a topic 3 months ago New customer, off-grid cabin. FREE SHIPPING! Renogy Solar products sold by Renogy. See Details. Make your next outdoor activity a breeze with clean, convenient energy from a Renogy Phoenix 200 Power Station. Renogy started as a small project by students at Louisiana State University. 3 Stars. Videos. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. 104. I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. Due to Covid-19 , you may experience long wait times trying to reach a customer service … I am using Renogy for most of my install. Shop now. 150. Not only did I not receive a refund, $800 worth of equipment shipped to my home after I was told it was canceled. BAD COMPANY, DREADFUL CUSTOMER SERVICE. Real customer reviews of Renogy. A . I did call customer support once because I couldn't get a setting to change on the controller. Reviewed in the United States on March 12, 2019. They were more than happy to answer any questions I asked. Click to play video . Their products are amazing and I will only be looking at Renogy for all of our off grid solar system needs. Power is in our DNA. 2 Stars. Hear what 1385 buyers have to say | https://renogy.com Customer Center; Solution home; Video Tips; Products ; Enter your search term here... Search Renogy Wanderer 10A PWM Charge Controller Renogy UK Support Modified on: Thu, 13 Aug, 2020 at 2:48 PM. I have not had an interaction with Renogy’s customer support myself. Story Is one of innovation. Read honest and unbiased product reviews from our users. Exclusions may apply See Details. Real customer reviews of Renogy. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. 114. Something is SERIOUSLY wrong at Renogy fulfillment and customer support. Customer Service Representative Renogy. Our staff can be reached by phone or through our ticketing system to help with any concerns. 3.4 From 1 to 5. Enter your search term here... Search New support ticket . Basic System Set-Up. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. We're happy to answer questions or help you with returns. Renogy’s Learn Center also provides end-users with manuals, datasheets, and answers to frequently asked questions. Join the 23 people who’ve already reviewed Renogy. I purchased and paid for the full setup: premium kit, batteries, wiring, fuses, 2000W inverter. Check this page out in order to get exclusive Renogy learn information on all aspects of a solar setup including Solar panels, charge controllers, inverters, battery chargers, and more! Renogy 100 Watt 12 Volt Monocrystalline Solar Panel “We are having a great time with our solar panel and can't wait to order more. Pretty weak. Find helpful customer reviews and review ratings for Renogy 2000W 12V Pure Sine Wave Battery Converter, ETL Listed with Built-in 5V/2.1A USB port,and AC Hardwire Port Solar Power Inverter at Amazon.com. Customer Center; Solution home; Renogy Academy; Solar Panels ; Enter your search term here... Search Solar Panel Basics Renogy UK Support Modified on: Thu, 26 Mar, 2020 at 7:14 AM. Any modified products received will be returned to you at your expense. Does Renogy offer decent customer support? With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Renogy from TinyHouseEssentials. https://renogy.com Electronics. There are also comments around the web … Ontario, Califorina. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. The Renogy Wanderer 10A solar charge controller integrates efficient PWM charging to increase battery life and improve system performance. Due to Covid-19 , you may experience long wait times trying to reach a customer service … Welcome . 615. Quality product!” -Steve Santagati. No contact and it now Sept 11th. Amazon.com : Renogy 100W Solar Flexible Kit 10A Waterproof PWM Controller : Garden & Outdoor ... Click here to make a request to customer service. 16 people found this helpful. DIY Homemade Solar Panel from Scratch (25 minutes) learn share. Helpful? Find helpful customer reviews and review ratings for Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, Compact Design 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power for Battery Charging Boat, Caravan, RV and Any Other Off Grid Applications at Amazon.com. Average Rating: (5.0) out of 5 stars. Knowledge base. Reno Ron. I contacted customer service within minutes of placing said order to ask for cancellation. Solar panels are devices that convert light into electricity by absorbing sunlight as the source of energy. New support ticket . Overall Ratings. Best customer service. Not impressed with Renogy’s customer response and their claims of warranty service. Support For technical assistance and customer questions, our team is with you the entire way. Quality product!” -Steve Santagati. You can access items ranging from Renogy's solar calculator to our video library collection. Check ticket status. Reviewed by Tim H. Tim H. Written by a renogy.com customer. Shipping FAQs 0. They have 1328 reviews on TrustSpot. You can ship via FedEx to a U. S. Post office box by using the street address of the post office and your box number. FAQs. 1 Star. Education 4. I really appreciate the customer service at Renogy. Renogy Solar Panels, Solar starter kit: Amazon.de: Garten Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. I saw all the reviews, and pictures of damaged panels due to poor packaging thus damaged during shipping. Product Videos 5. Read honest and unbiased product reviews from our users. Shop now. I was told it was canceled and that I would be refunded within 5 to 7 days. Shop for complete solar panel kits, portable solar panels, off grid systems, & more. Key Features FREE SHIPPING! At least answer emails or tickets PLEASE. Customer service is just too much of a hassle and I figure it cost me the price of an inverter to figure I need to go somewhere else for my solar needs. Shipping was fast and customer service has been great. Adventurer Charge Controller. Best customer service. Feedback Would you like to tell us about a lower price? Login Sign up. The connection cable that comes with this battery monitor is short. See more . Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. It doesn't take that long to upgrade a phone system. Previous page. Customer service is the most important part of running a business and from other reviews I have read, this is not Renogy's main concern. Yes (0) No (0) Report. Check ticket status. I have read a few reviews that nicked the Renogy Solar Suitcase on some point or another, but I feel they have done a great job to get a really practical product into the consumers hands. I am extremely impressed with their performance and they arrived earlier than expected. About TrustSpot; Renogy. THis is not like Renogy that I have dealt with. I found some great reviews of Renogy. Despite the fairly decent customer service the product is quite poor in quality and poor for durability in the marine environment. Renogy Australia Customer Portal. Please fill out the form below if you need assistance. 345. Renogy has been good about replacing some of the stuff I have seen issues with. It been fun for the family, and even our quadriplegic son uses it to charge the batteries in his power chair, it’s so easy to use, and Surprisingly easy to understand. 25:39 . However, in doing research on Renogy across the web I found a significant number of complaints against Renogy’s support on Trustpilot and on their community forums stating that the company often does not respond to support inquiries. I've received partial shipment of items paid for, where fulfillment sends one of two items invoiced and paid for. Renogy Solar Basics. Jan 2018 – Present 2 years 4 months. Video Tips. This is especially true of their knock-off semi-flexible panels. But once past that it is all good to go. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Report abuse. Nada! Want to get started with solar but don't know how? 5.0 out of 5 stars Great packaging/ Fast shipping! Size : 1 Pack / 160 watt Verified Purchase. They told me it would cost an extra $100 to ship USPS. Your experience can help others make better choices. 5 Stars. Renogy Intro to Solar. Sent two emails to customer service. Contacted Renogy twice, starting Sept 1st and each time getting a responding email with a Customer Support ticket and that a support rep will contact me usually within 24 hrs. Nice equipment, poor customer service. MISSION & VALUES NO PROJECT IS TOO BIG FOR US. Page 1 of 1 Start Over Page 1 of 1. How can we help you today? Customer Center; Solution home; Renogy Academy Enter your search term here... Search Renogy Academy. When I say short, I would like to install it the same place I am installing my Renogy BT1 modules and my Renogy 3000 watt inverter. Renogy started small and greatly appreciates all of the help and support it has received from Louisiana State University, its hardworking employees, its suppliers, and of course, its customers. 1328 Reviews. August 20, 2019. Customer service is not prompt with their response time. Hear what 1328 buyers have to say | https://renogy.com. If you have any questions regarding this product, please call us at 1 (909) 287-7111 or email support@renogy.com. 4 Stars. Search New support ticket ) out of 5 stars as delays in shipment improve system performance agent well... Would cost an extra $ 100 to ship USPS convert light into electricity by absorbing sunlight as source... Cost an extra $ 100 to ship USPS upgrade a phone system note that Renogy will not returns... Power Station more than happy to answer any questions i asked call customer support myself TOO for... 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