Forget sleep! Do you want to know if University of Suffolk is a good uni? The property isn’t a t good for kids either. The OWNER accused us of breaking their kettle and have deducted £65. 5 months ago. Corner Cottage was lovely, spotless, well equipped and so convenient for the beach, The Dolphin and lots of lovely walks. To keep our site free for consumers, we may receive advertising compensation from some partners. We only received a refund after many emails and threatening the ombudsman.We will never use them again. Junior. The Bethpage Best of LI contest is a roadmap to the best, top-notch businesses and services throughout both Nassau and Suffolk counties, as chosen by you, the residents and patrons who rely on them, every single day. Thank you for your feedback following your stay at Slaughden End. Great service from the BoS Bookings Team (as usual). The property was excellent . The property provides a 24-hour front desk and free WiFi is available throughout the property.At the hotel, each room has a … Do not stay there with kids. Best of Suffolk is rated 5.0 based on Pushed from pillar to post is the phrase that springs to mind and not what is expected of Best of Suffolk holidays (as we have stayed several times before.) Suffolk Tourism: Tripadvisor has 458,060 reviews of Suffolk Hotels, Attractions, and Restaurants making it your best Suffolk travel resource. Aldeburgh is wonderful , we had a lovely relaxing stay. Best of Suffolk were so very helpful this year enabling me to transfer my booking to December for my big birthday. Never had problems like this. … How do I return something to Best of Suffolk? Fantastic! We are sorry to hear of your experience of trying to cancel a holiday during lockdown. 19 talking about this. The cottage was lovely and cosy . Best of Suffolk are a brilliant organisation to deal with - very reassuring about bookings in these worrying times. We booked a short break at Redshanks at Blythview through Best of Suffolk. There were lots of, what appeared to be, dog hairs that became attached to our clothes after sitting in the living room. Their Covid cancellation policy is very clear. We went into lockdown during our stay and the staff were very helpful and quick to reply. We remain sorry that our efforts to resolve the issue with the heating at The Cross Wing were unsatisfactory to you. Thank you for your feedback and 5 star review of our service. Overall Experience. BoS ‘played stupid’ by saying that they were not aware of Government guidance as a reason for not refunding. Superb - smooth booking and easy to use website. But they have taken the money anyway!!! The residents are very friendly...many know one another, as they are somehow related. Best of Suffolk service was good. See reviews, photos, directions, phone numbers and more for the best Department Stores in Suffolk, VA. Best of Suffolk - holiday cottages offers stylish self catering holiday cottages in great locations with fabulous interiors - search availability and book online today. Usually Best of Suffolk have offered a very good service however this experience was not a good one and became stressful. There are 12 hotels in Suffolk listed on Booking.com , that—from 1357 guest reviews—have an average review score of 7.97.To give you an idea of how much a hotel in Suffolk costs, the average price for a one-night stay is $112 (based on bookings made on our site in the last 30 days). They make very strange excuses not to. They would'nt even contact us by phone to discuss our matter.Rest assured we will not be using this company ever again!!! Such a shame as it would make me book a property through a competitor in future. Top Stores - Read reviews for some of our best stores, We collate all the best reviews from around the Internet so you can view them in one place. A local contact was sent along and after checking the boiler and thermostat he declared there was a problem. You have Woodbridge, Martlesham Heath and Wickham Market all on your doorstep, so great shopping and eateries to be had.In summary, throughout the last 20 years, we can honestly say that our stay in this cottage has been one of the best experiences ever, our only regret is we didn't find it years ago - full credit to the owners. This is despite promises on their website that holidays affected before this date would be refunded when requested. We felt very uncomfortable and anxious as these issues presented themselves during our stay.This coupled with the fact that the written instructions for operating the tv did not correspond with the operation of it which led to the necessity of an engineer calling to the property to show us how to use the tv thereby exposing us to further risk of infection.During two conversations with best of suffolk's office regarding other issues which arose, we received quite a frosty reception.When I communicated these issues to best of suffolk I was asked to send them the photos we had taken of the dirt and told they hoped to see us back again! The way this company has dealt with their customers during this pandemic is absolutely atrocious, and i am sad to say we are only 1 of 100's of other customers let down by them. Easy booking system and lots of useful information sent ahead of time. Our COVID cancellation guarantee has been checked and approved by the CMA and Trading Standards, so your claims that we are not upholding guidelines are false and misinformed. The cottage did not disappoint, the service from Best of Suffolk … All rights reserved. BoS is contradicting themselves. You lost our booking and I had to choose alternative accommodation about an hour before we started our journey. Slow Suffolk Travel Guide - Expert insider tips on everything from the best B&Bs and pubs to coastal walks and beaches, heritage sites and local highlights. The accommodation was excellent, very clean and well presented. Only the latest review will count in the company's TrustScore. Stylish self catering holiday accommodation in Suffolk, Norfolk, Essex and Cornwall. Hampton Inn- Suffolk. We loved staying at 6 Willows Green and plan to return. We rented the property Slaughden End, Aldeburgh in. Learn more about campus life, classes, teachers, dining and more. Best rated of 2020 - Dentists in Suffolk, VA Here is the definitive list of Suffolk's dentists as rated by the Suffolk, VA community. Judith was a very welcoming host and showed us around and showed us all the information leaflets she had left for her guests. Also everything you may need while staying is provided for. Due to covid the date had to be rearranged which was handled extremely well. How quickly does Best of Suffolk respond to customer queries? Do not stay at the Haven at Coast. Best of Suffolk - now that you are clear on guidance from the Government, why don't you follow your 'best intentions' and give customers the refunds you owe retrospectively and not continue to blame your ignorance as an excuse for not paying?RESPONSE TO REPLYDelighted to hear that we will be refunded (but we have not as yet). Check the reviews for one of our staff pick businesses. We had a young child. See user reviews of Suffolk University from students, alumni and parents. But then still not making good when they do catch up with trading standards advice. Apartments for rent in Suffolk, VA with reviews and ratings. The accommodation was excellent, very clean and well presented. This company has tried to gag people whom have made negative comments about their business practice ...I am one of these people and I will not be gagged ....Shame on you BOS. South Suffolk (Downtown) is a very nice place to live. My asthma started with the dust. A free inside look at company reviews and salaries posted anonymously by employees. They’ve now alleged that we put wet wipes in the loo when we didn’t ! We had a lovely break and the company called me when I was travelling home as the cleaners had found something in the accommodation that they thought that we might have left behind. My request for a refund was fobbed off with an imaginary review date of 23rd when the guidance was everywhere in the public domain that London was in Tier 3 until at least the 30th December (after the start date of our holiday). We must admit we are disappointed to read your comments, particularly given the time the team have spent reassuring you with regards to your upcoming booking with Best of Suffolk. Exposed boiling pipes caused second degree burns to one of our parties who was simply brushing past this on the way to sit down at the adjacent table. Lovely small cottage and we had a lovely weekend. It had been nearly 2 hours by now and we were sitting in the car with the heater on. I called again as it was freezing. These professionals have received great reviews from customers for dentistry related appointments. Found the website easy to use and browse, booked within a couple of days, so did speak with the team; Who I found to be professional, but with an approachable and friendly manner. Large gaps in the hedge onto the extremely busy road running alongside meant dogs and children had to be watched every second of the ‘holiday’ when in the garden. Know that your fellow Long Islanders believe in you and the services you provide. I’m sorry you experience me as impatient and that this disappoints you so much. Despair! We opted for the later. I’m also confused why then your website (as of the 14th) states: "There has been a further update to the Tier system on 14 December 2020 affecting London..…If your planned booking cannot take place between now and 30 December… [you can] request a full refund.” Surely saying “between now and 30th” indicates that you must have had some knowledge of the review date for London? We are now permanent residents in this fabulous county, but prior to that, I can confidently say we saved the best till last...This cottage is cozy and warm in the winter, thoughtfully decorated in a Scandinavian style which really works, every facility you could ever want to enjoy your holiday, quiet and private, and a very secure garden for your four legged friend. Read reviews & compare Suffolk Pest Control at 3508 Robs Dr suite c, Suffolk, VA 23434 to other local Suffolk pest control companies including Ehrlich, Orkin, Terminix. It was clear there was an issue with the boiler, compared to the neighbouring cottage whose boiler was firing away at the rear of the cottages.We contacted the help line and was told someone would call us back. It was now after 10 o'clock at night and we were getting really fed up with the customer help line lack of help and now apparent incompetence.We rang again and were then told to go back to back to the empty property adjacent to where we had started this nightmare. I believe having more access to professors is crucial because I know how difficult it can be to get in touch. This was our third visit to Sea La Vie in Aldeburgh and it was fabulous as usual. Churches & Places of Worship Church of Christ United Church of Christ. The staff is excellent, and it is easy to get in touch with when I need help with anything. Our security deposit was returned to us at the end of the week as promised without any chasing. Angela is lovely. We have stayed in the same wonderful property for a winter break for the last two years and everything was great. Wonderful walks all around the village, and you are literally 5 minutes from the A12, so all your desired go to destinations are within easy reach, including Aldeburgh, Snape maltings & Southwold. I told them we used nappy sacks to dispose of wipes. Shocking company ...Throughout the covid virus they have refused refunds to customers whom are now unable to go away at all this year as they are shielding vulnerable children and adults .. no. We have been happy in Northern Suffolk. Lovely few days at meddlars cottage hadleigh, 7th/11th September 2020, Great location walk into town plenty of coffee shops, pubs bars and restaurants. It was clear we could not stay there overnight without heating.We contacted the help line and suggested that as another adjacent property was empty, could we not go there, but we were advised that it was not available for the duration of our stay as it had a booking 2 nights later. Excellent website, easy access to someone from their team to clarify a couple of points and a professional and prompt administration of the booking, relevant information and the return of the security deposit. Stayed at 53 Tern Cottage in Aldeburgh on 27th July for 3 nights. Get the latest Long Island News from the Long Island Press. - Read reviews for some of our best stores. Very easy to book and I had a phone call with one of the team who couldn't be more helpful. You will be enticed by the Best of Suffolk special deals and attractive lead price but when you come to check out you’ll be faced with a bottom line, in some cases, nearly £200 higher than the bait. The reason we travelled down on Saturday was so we could get unpacked and settled in before for Sunday, my wife’s birthday. Sunday was my wife's birthday and we had plans for the day but all the while waiting on what was happening and where we were going to be moved to next. Thanks for a lovely break away in such horrible times.Debbie and VicBasildon Essex. How do I get a refund from Best of Suffolk? The stairs simply described as ‘steep’ should be part of the next Olympic Games. In short , we had been sent to a dirty unserviced property. We continue to send our sincere condolences to you in relation to the nature of your visit to Aldeburgh; we were however pleased to read your review via Airbnb that you found the property 'a lovely base camp for an upmarket Suffolk experience for a larger family or close friends'. We have stayed several times with Best of Suffolk and it saddens me that yet another company seemingly has put quantity over quality. To keep our site free for consumers, we may receive advertising compensation from some partners. A fantastic birthday getaway week! If you really want a holiday weekend to Suffolk try Aldeburgh coastalCottages. Thank you for your feedback, which we are obviously disappointed and sorry to receive. We rented the property Slaughden End, Aldeburgh from 12-19 October.We were very alarmed at the lack of cleanliness in the property.Firstly, the floors were filthy and appeared not to have been washed in some time. We were then sent to another property located down the road as we were told we could remain there for the rest of our stay. However we were lucky enough to be able to enjoy our winter break as planned. I had to clean it all on arrival after 5 hour journey. I asked my partner to get involved who asked if there were any other properties available and was told to “look on the website”, not the customer service I would expect if I was paying an agent to rent my property. Suffolk Tourism: Tripadvisor has 458,246 reviews of Suffolk Hotels, Attractions, and Restaurants making it your best Suffolk resource. The company didn’t care. Quite simply the WORST holiday letting company we have ever used!!! Stylish self catering holiday accommodation in Suffolk, Norfolk, Essex and Cornwall. Stores in Suffolk on YP.com. Suffolk is an organization that is constantly evolving and provide a multitude of benefits which promote employee well being. However upon us claiming our deposit back. AWFUL AWFUL EXPERIENCE. Caused distress, made appalling accusations and have been awful.during a time of family bereavement. 934 reviews. For a company that always has publicly loved patting it’s self on the back for being “The Best” it has been more than disappointing and in fact appalling with its handling of the Covid Crisis. It lacks a movie theater and mall, which makes it difficult to find entertainment for teenagers and young adults. Start Your Review of Suffolk Great place to live - 8/19/2009 I like living in Suffolk because of the smaller town feel yet having the conveniences of the larger city. Bad attitude towards customers. We then asked them for a full refund and they refused point blank, claiming they were following 'Government advice' and abiding with their T&C's with the actual property owners, and that we should do the same and claim from our travel insurance.Contacted our travel insurance who suggested we make a claim with our Credit card provider under section 75 act, so we did and now they won't refund us our money!We are now in the process of making a claim against them via the courts to get our money back. The Government published tier review dates (including the 30th) in November. They provided lots of clear information prior to our arrival. Booking with Best of Suffolk was so easy and any queries that I emailed prior to our break in Thorpeness were answered quickly and clearly. © 2020 Trustpilot A/S. I've tried to look for a compromise with no joy. The response is: "With limited guidance from the Government at the time, we were acting with the best of intentions and in accordance with our terms and conditions. Very much appreciated in these times! By this time it was nearly 22.00 and we just wanted to get out of the car and relax.We duly drove to the alternative property, only to find a bed that had been slept in, a pile of dirty towels in the bathroom and rubbish in the kitchen. We use cookies to ensure the best user experience and to serve tailored advertising. 01728 638 962 Let your property! They lie and blame the owners and the house keepers apparently say everything was perfect ! !Overall, we were left with a very bad impression of Best of Suffolk and would not book with them again. The response to our emails was to explain that they needed to contact the owners of the original cottage and they were currently out of the country but we booked with Best of Suffolk not the owner. I had an abusive couple downstairs who banged our door in at 11pm at night complaining of noise when in fact it was the sani flow loo making a banging noise. The Best of Suffolk Team listened to what I wanted from my holiday and made sound suggestions. DONT STAY AT 53 Tern Cottage the owners are clearly trying to make up for lost income. It was very disappointing but you did sort it out quickly. That is a first for me and shows a great focus on clients from the cleaners and the company. This was certainly not a relaxing holiday more a test of endurance! Disgusting company an absolute fraud. Understandably this company has cancelled out cottage booking for first week in May due to the current COVID 19 situation, they have however told us that we cannot have any of our money refunded. BoS employee told me that they think Matt Hancock will review the Covid tiers on 23rd (Despite all government links saying Tiers reviewed on the 30th). Will never book again with this company. The best feature of this self-catering Suffolk bolthole is the uninterrupted glass window which provides a 360-degree view of land and sea from the rooftop living and dining space. It has become more and more apparent that Best Of Suffolk since the lockdown in March is being more motivated by the need to protect itself than their clients. We have no hesitation in recommending them and will use them again if we go back to Suffolk. The Aga whilst ‘quaint’ was extremely hazardous. Lovely cottage with a great location and very clean. !We booked a property for the Easter weekend in 2020, Then Covid-19 came and we were advised not to travel as we were in forced lockdown, as advised by the Government and by BoS themselves, who sent a communication saying that all their properties are closing and that we should try to move our booking to another date (they did not specify that we could only re-book for dates only in 2020).Contacted BoS and asked for same period of Easter 2021, they refused and could only re-book for 2020. We certainly saw no evidence if this. So they offered us available dates in Late November which were completely unnacceptable! We pointed out that we DIDN’T actually use the kettle during our entire stay. The cottage was filthy. 98 talking about this. The cottage did not disappoint, the service from Best of Suffolk was excellent, friendly and very professional. I contacted the help line again and was advised by the operative that answered the phone that she was not aware of the problems we had experienced. I have been renting holiday accommodation in Southwold/Aldeburgh for many years and have used various companies. We booked a short break at Redshanks at Blythview through Best of Suffolk. Terrible company during the current lockdown, completely washing their hands of any responsibility and have just refused to refund anybody.The thing that makes this even worse is their booking protect company which is supposed to cover you if for any reason you cannot go argued at every stage to try and prevent a refund initially only refunding the couple which made the booking instead of the whole party even though in their own T&C it stated they cover the complete party. We've booked multiple stays in Suffolk, using Best of Suffolk properties and never been disappointed. empathy sympathy or compassion they have caused unnecessary acute stress to people who are both struggling financially due to the virus and now are caring for people who are at risk!! There were dog hairs on the towels that were provided for our use.The large coffee table in the living room was extremely dirty.The kettle had a build-up of scale and, much to my disgust, I swallowed some of it when drinking a cup of coffee.There was quite a build-up of mould around the shower screen.The bathroom mirrors were smeared.The kitchen bin was filthy.Given current covid conditions, best of suffolk claim they are placing extra measures on sanitisation. We will be back. Do not book EVER. Find the best Electricians on Yelp: search reviews of 218 Suffolk County businesses by price, type, or location. BoS claims London might be taken out of Tier 3 a week after London was placed in Tier 3. We recently had the misfortune to rent The White House with Studio through The Best of Suffolk. It’s gritty and dusty. 200 Suffolk University reviews. Poor business. Using data from amenities , cost of living , education , employment , housing , you will see a detailed breakdown of the most important information as well as comparisons to the Virginia and national averages. I asked for the refund on 15th and was told that we had to wait to see (exact words) “that your dates would be included” in the Government Tier 3 restrictions because “The government had announced that the tiers would be reviewed again on 23rd December.” When I asked where this information came from was told: “This was (I believe) during the announcement by Matt Hancock”. Booked cross wing peasenhall very disappointed broken glass in wood burner part of ceiling collapsed wrong WiFi password outside lights not working best of Suffolk totally uninterested in resolving issues just pursing me for mistake re 2 deposit repayments made to my account very poor. There were a couple of queries once we arrived at our location, these were dealt with promptly and professionally. It’s aShame they can’t clean properly. I would absolutely recommend them. Help with adjusting booking during covid lockdown efficiently and helpfully in a timely manner. Thank you for taking time to provide feedback following your stay at Fig Cottage. My booking was handled professionally. And that BoS had no knowledge that the London Tier status announced on 14th was until at least 30th. Cobwebs everywhere and everything was sticky. Room sizes will naturally vary according to minimum and maximum occupancy requirements. Winners, be proud of what you’ve accomplished! The best areas in Suffolk and in surrounding cities are easier to find when you are able to make informed decisions. I think my overall Suffolk experience was vastly great. Beware the add ons. I am very disappointed and expected better from an established company.On our return home I emailed Best of Suffolk but received no reply until I emailed a second time, asking for a contact name to complain to. More Like WORST OF SUFFOLK I’ve been ripped of twice now. Thank you! I actually ended up with an alien hair in my mouth at one stage. BEST OF SUFFOLK LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Now, more advice is available and we offer voucher credits, dates moves to the end of 2021 and a full refund if Covid-19 restrictions affect travel." The web site was clear and honest. Read reviews & compare Hall's Wildlife Control at 7000 Gates Rd, Suffolk, VA 23437 to other local Suffolk pest control companies including Ehrlich, Orkin, Terminix. The cottage is set in the pretty village of Pettistree, with its own 14th century pub, the Greyhound. Previous reviews on Trustpilot show a shocking 'cut and paste' standard reply to customers complaining that they are not refunded when following Government advice to stay at home. The Best of Suffolk Team listened to what I wanted from my holiday and made sound suggestions. That yet another company seemingly has put quantity over quality - read reviews for some of our Best stores a! Standards advice you have children please do not stay here.... it is easy to.. By Tarisha Davidovikj 2 months ago touch with when I need help with anything enjoy our winter break as.. They can ’ t a t good for kids either London was placed in Tier a... Be taken out of pocket in excess of £800 deposit was returned to at... 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