Excluded Transactions include pre-authentication failures; authentication failures; attempted transactions for storage accounts over their prescribed quotas; creation or deletion of containers, file shares, tables, or queues; clearing of queues; and copying blobs or files between storage accounts. Azure queue storage: It is a storage service that stores messages that can be accessed through HTTP or HTTPS from any part of the globe. ZRS (Zone redundant storage) Failed Storage Transactions do not include: "Geo Replication Lag" for GRS and RA-GRS Accounts is the time it takes for data stored in the Primary Region of the storage account to replicate to the Secondary Region of the storage account. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. "Excluded Transactions" are storage transactions that do not count toward either Total Storage Transactions or Failed Storage Transactions. We will not modify the terms of your SLA during the initial term of your subscription; however, if you renew your subscription, the version of this SLA that is current at the time of renewal will apply throughout your renewal term. An Azure storage account contains all of our Azure Storage data objects: blobs, files, queues, tables, and disks. Failed Storage Transactions do not include: Transaction requests that are throttled by the Storage Service due to a failure to obey appropriate back-off principles. "Applicable Monthly Service Fees" means the total fees actually paid by you for a Service that are applied to the month in which a Service Credit is owed. “Locally Redundant Storage (LRS) Account”is a storage account for which data is replicated synchronously only within a Primary Region. "Cool Access Tier" is an attribute of a Blob Storage Account indicating that the data in the account is infrequently accessed and has a lower availability service level than data in other access tiers. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. Because GRS and RA-GRS Accounts are replicated asynchronously to the Secondary Region, data written to the Primary Region of the storage account will not be immediately available in the Secondary Region. Logic Apps Automate the access and use of data across clouds without writing code "Service Level" means the performance metric(s) set forth in this SLA that Microsoft agrees to meet in the delivery of the Services. Azure Data Lake Storage Massively scalable, secure data lake functionality built on Azure Blob Storage; Azure Data Lake Storage Gen1 Hyperscale repository for big data analytics workloads; Blockchain Blockchain. *These figures represent maximum processing times. Actual and average times are expected to be much lower. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. "Total Storage Transactions" is the set of all storage transactions, other than Excluded Transactions, attempted within a one-hour interval across all storage accounts in the Storage Service in a given subscription. The SLA for individual Azure services are listed below. Windows Azure storage is a cloud storage service that is highly durable, available, and scalable. Actual and average times are expected to be much lower. If the Total Storage Transactions in a given one-hour interval is zero, the error rate for that interval is 0%. Azure Archive storage is a natural extension to Azure Storage tiering, which includes hot, cold and archive tiers and does not require a separate storage … AVG: 99.925% MED: 99.9%. We will evaluate all information reasonably available to us and make a good faith determination of whether a Service Credit is owed. Get Valid Page Blob Ranges, Two (2) seconds multiplied by the number of MBs transferred in the course of processing the request, Ninety (90) seconds (where the source and destination blobs are within the same storage account), Ninety (90) seconds (where the source and destination files are within the same storage account), PutBlockList Storage tiers in Azure Blob storage give users the ability to optimize data into cold and hot storage repositories. For these Services, any Service Credit that you may be eligible for will be credited in the form of service time (i.e., days) as opposed to service fees, and any references to “Applicable Monthly Service Fees” is deleted and replaced by “Applicable Monthly Period.”. Azure storage account key: Azure file shares may also be mounted with an Azure storage account key. "Geographically Redundant Storage (GRS) Account" is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. 1.4 Last updated: March 2019 Unless as otherwise provided in a specific SLA, only one Service Credit is permitted per Service for an Applicable Monthly Period. You simply need to specify whether you need premium or standard storage, and Azure will then create managed disks. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. "Virtual Network" refers to a virtual private network that includes a collection of user-defined IP addresses and subnets that form a network boundary within Azure. Azure SLA (Service Level Agreement) is the agreement or guarantee that Azure gives its end customers at the “service level”, regarding the uptime/connectivity over the period of usage. This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). Capitalized terms used but not defined in this SLA will have the meaning assigned to them in the Agreement. Live interactive visual guide to Azure Cloud's current state. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. Some of these factors are: Spindle anti-starvation (an IO scheduling mechanism where new IO is not scheduled on spindle disks that have more than 100ms of pending IO). In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. You can review the most current version of this SLA at any time by visiting https://www.azure.cn/support/legal/sla/. You may execute write requests only against data stored within the Primary Region associated with storage accounts. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. What this means is that you don’t have a … Get Azure innovation everywhere—bring the agility and innovation of cloud computing to your on-premises workloads. Give users the ability to optimize data into cold and Hot storage.! Specific terms below defined in this case ) is the percentage of the following redundancy options: 1 21Vianet means... 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